Branches
We have 15 branches spanning the length and breadth of the UK supporting our core business
Our branch network
Our branch network is one of our unique selling points, enabling us to provide a high-touch, service led approach to our dealer partners. We have 15 regional branches spanning the length and breadth of the UK supporting our core business, as well as dedicated branches for Key Accounts and Motorcycles based in Doncaster.
Our branch based teams work closely with the sales teams to optimise overall performance for the entire region.
Our branch structure
Within each branch is an Operations Manager who looks after a team of Branch Administrators. The Branch Administrators cover two main areas; new business underwriting and collections. The expertise within our manual underwriting enables us to look at individual finance applications.
Julia Morris
Operations Manager
I joined Close Brothers Motor Finance as a part time weekend Administrator for the Dealer Support Unit (DSU). By working weekends, I was able to commit the middle of my week to being a full time mum. I quickly became Assistant Manager and this offered great opportunities for my development. In January 2017, I transitioned to full time and accepted the position of Operations Manager, maintaining oversight of DSU, whilst also managing the Customer Service Unit. The opportunity of Operations Manager within a regional branch then presented itself, and this was the perfect next step for my career. During my time at Close Brothers Motor Finance, I have been able to focus on my development whilst also ensuring I have time available to spend with my children.