Branches
We have 13 branches spanning the length and breadth of the UK supporting our core business
Our branch network
Our branch network is one of our unique selling points, enabling us to provide a high-touch, service-led approach to our partners. We have 13 regional branches spanning the length and breadth of the UK supporting our core business, as well as dedicated individuals and teams for our key account dealers, motorcycle dealers and broker partners.
Our branch-based teams work closely with the sales teams to optimise overall performance for the entire region.
Our branch structure
Within many of our branches is an Operations Manager who looks after a team of Branch Administrators. The Branch Administrators cover two main areas; new business underwriting and collections. The expertise within our manual underwriting enables us to look at individual finance applications.
Julia Morris
Operations Manager
I joined Close Brothers Motor Finance as a part-time weekend Administrator. By working weekends, I was able to commit the middle of my week to being a full-time mum. I quickly became Assistant Manager, and this offered great opportunities for my development. I then transitioned to full-time and accepted the position of Operations Manager, maintaining oversight of the weekend team, whilst also managing the customer service unit. An Operations Manager role within a regional branch then presented itself, and with additional responsibilities, this was the perfect next step in my career. During my time at the business, I've been able to focus on my development, whilst also maintaining a healthy work-life balance to ensure I have time to spend with my children.