Women in Motor

Our Women’s network, supporting and encouraging talented women into automotive careers

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Our goal

An inclusive employer of choice

Our Women in Motor forum is centred around driving greater gender diversity and inclusion within the business. Some of the initiatives the forum has implemented so far have ranged from inclusive interview panels, attendance at leadership meetings, attracting diverse talent, encouraging women through the promotional pipeline and to retain talented women.

Proud member of the Automotive 30% Club

The Automotive 30% Club aims to fill at least 30% of key leadership positions with women in member organisations by 2030. As a proud member of the Club, we’re dedicated to helping achieve a better gender balance within our own organisation. Several of our female colleagues have been recognised for their hard work in this important area, including for their involvement in our very own Women in Motor Forum.

Diversity and Inclusion

At Close Brothers we celebrate diversity and are committed to creating an inclusive culture where all of our employees can feel proud to work for us, regardless of their gender, age, ethnicity, disability, sexual orientation or background. To hear from some of our employees about their experiences

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Employee Award Wins

We're proud of our employees who have won industry awards.

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Mandy Smith

Automotive 30% Club - HR Game Changer 2022

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Jill Hood

Women in Credit Awards 2022 - Transformation of the Year 

What’s it like working at Close Brothers Motor Finance

We spoke to Claire Rice, our Customer Support Executive to see what she had to say about her role and what she thinks about the culture as Close Brothers Motor Finance.

OUR VALUES

Life at Close Brothers Motor Finance

At Close Brothers Motor Finance, we have five Value Statements to support the Bank values and relate them directly to our business.

Respect and value everyone

We build long-lasting relationships, both internally and externally. By valuing everyone’s contribution and recognising successes, both big and small, we create a diverse and inclusive environment for all.

Great customer outcomes

We go the extra mile, actingwith fairness, transparency and professionalism. We are agile and look for opportunitiesto improve our service and innovate.

Expertise

We leverage the diverse experience and knowledge of our people, creating opportunities to enhance skills and expertise, to support our colleagues and our customers.

One team

We believe in collaboration, supporting each other and sharing best practice to achieve our full potential.

Doing the right thing

We act with integrity and authenticity, putting the best interests of our people, our customers and all our stakeholders at the heart of what we do.

Don't take our word for it, here's what our colleagues say

I’m proud to work for Close Brothers Motor Finance, a company which recognises, celebrates and aims to educate it’s colleagues on all forms of diversity.

We foster an environment where all colleagues can bring their authentic self, ideas and experience to the table. We celebrate what makes us different and work to understand how our differences affect one another resulting in higher colleague engagement and a more creative workforce.
Hannah Kemp
Our diversity strategy is driven from the very top of our organisation and it is clear our Leadership Team are fully dedicated on creating an inclusive environment by supporting a number of diversity initiatives on gender, ethnicity, LGBTQ+, working parents & carers, mental wellbeing, disability and social mobility.

When I first joined Close Brothers, it was so pleasing to see our commitment across the group to attract, retain and develop female talent.
Gavin Clark
One of the greatest attributes that Close Brothers has is its culture, it’s great to work with colleagues who support and encourage each other across their roles.

Teamwork and great customer outcomes are always at the heart of the business, with its #oneteam culture promoting inclusion, colleagues feel empowered in their roles. I really like the fact that Close Brothers puts so much emphasis on the welfare and personal development of its colleagues.
Rose Shearstone
Close Brothers Motor Finance lives by the mantra “colleague first”. It doesn’t matter your sex or gender, sexual orientation, physical ability, religion or ethnic origin, colleague first applies to everyone.

It’s this inclusive culture, and drive to ensure our colleagues are put first, that means we do the right thing by our colleagues, and inevitably that flows through to our customers and partners too!
Neil Leonard
Our Women in Motor forum and Diversity and Inclusion workstream are great examples of how we work to help all colleagues feel recognised and included.

This year we are aiming to educate our colleagues on diversity, equity, inclusion and how bias and intersectionality can cause challenges for our colleagues. Educating ourselves on these areas will make us better colleagues and allies inside and out of work and allow all colleagues to have equal opportunities.
Hannah Kemp
The reason I enjoy working for CBMF is the colleague first approach the business takes. It makes me feel valued and I know if I ever have any issues they are always there to support me. I can maintain a work life balance whilst still furthering my career progression
Vicky Hope
I enjoy working for CBMF as it has one of the best cultures I have ever experienced within a business, I am really proud to be part of WIM as its such an action led forum where we all strive to make the changes we need to get a gender balanced workforce
Becky Hughes
I have learned a lot about the motor industry, but also had the opportunity to focus on my career development with the time allowed to Chair our Women in Motor Forum. We work with a #OneTeam culture and colleagues from all departments are happy to share knowledge and support where necessary
Gemma Burdett
Close Brothers forward thinking philosophy with regards to putting “Colleague First” make for a positive working environment and being part of a number of Diversity & Inclusion colleague focused forums helps me see their constant drive forwards for positive change. I would certainly recommend Close as a place to work and love the fact that is a large company with progression for those who want it but definitely holds a family feel
Jo Scarle

Our colleagues

We have roles to suit every skill-set, whether that's in our head office, on the road, or in a partner hub.

Head office

Based in the heart of Doncaster, our head office is home to over 150 employees.

 

 

Roles at head office

Partner hubs

We have five partner hubs across the UK that support our partners in achieving their business objectives.

 

Roles at partner hubs

Sales

We have over 80 field-based sales professionals across the UK who are key to providing our unique service-led sales approach.

Roles in sales

Our benefits

In addition to a competitive salary and pension scheme that you’d naturally expect, we understand that everyone has different priorities, so we have a wide variety of options to help you build a benefits package that’s perfect for you.

Family and lifestyle

  • The option to purchase up to five days of additional annual leave per year, pro-rated for part-time employees
  • Long service awards of an additional five days of annual leave on 10, 15, 20, 25 and 30 year anniversaries, pro-rated for part-time employees
  • Life assurance covering four times annual basic salary
  • 18 weeks full pay for maternity, adoption and shared parental leave
  • Access to emergency backup care for your children or elderly relatives through our partner, Bright Horizons
  • Additional Wellbeing Day which can be taken at any time throughout the year

Finance wellbeing

  • Savings and discounts on a new car through our car salary sacrifice scheme
  • Annual season ticket loan repayable via your monthly salary
  • Exclusive shopping discounts from many retailers including M&S, Boots, Sainsburys and Currys PC World through our online portal, more@closebrothers
  • Cycle to work salary sacrifice scheme

Savings and discount schemes

  • Access to our financial education advice system, moneytalks@closebrothers
  • Discounted financial advice from our colleagues in Close Brothers Asset Management
  • A 10% contribution towards our group stakeholder pension plan post probation, providing you contribute 5.3%
  • Access to Close Brothers Asset Management’s mortgage desk, helping you to find the most competitive mortgage
  • Save As You Earn (SAYE) share scheme
  • Buy As You Earn (BAYE) share incentive plan

Health and wellbeing

  • Single cover private healthcare
  • Free and confidential employee assistance programme to provide support on a range of issues
  • Corporate discounts on gym memberships through our partners Incorpore and GymFlex
  • Reimbursements for eye care expenses and contributions towards glasses required for visual display work
  • Discounted self-funded health checks through Nuffield Health

    What are our Company Values?

    integrity and prudence, to help the people and business of Britain and Ireland thrive over the long term.

    •    Thinking colleague first – we will continue to nurture our talent, develop leadership capability, streamline recruitment, raise awareness on diversity and inclusion and create a real Motor community.  
    •    Making it easy for customers – we’ll deliver improvements to make it easy to do business with us, measure key moments of truth and provide insight that drives action. 
    •    Strengthening partner relationships – we’ll support our partners even more by developing our service, focussing on our value proposition, and using data to drive our conversations.  We will also continue to drive our approach to asset specialisms.  
    •    Driving sustainable growth - our focus is all about driving sustainable growth, in a compliant Launching our new underwriting system to support improved credit decision and keeping our investment projects on track and in budget. 
    Building trust and longevity in our brand – it’s all about growing and enhancing our product set, defining and delivering improved customer, partner and colleague experiences and ensuring our marketing activity supports asset specialisms’ by targeting the right audience, at the right time, with the right message.  
     

    What are the company benefits at CBMF?

    We have an extensive range of standard and enhanced benefits to suit you. In addition to a competitive salary and pension scheme that you’d naturally expect, we understand that everyone has different priorities, so we have a wide variety on offer to help you build a benefits package that’s perfect for you.
    •    Your Core benefits include:
    •    Private Healthcare Scheme through Bupa, available from day one in the business
    •    Life Assurance
    •    Group Stakeholder Pension
    We also offer a holiday purchase scheme, Christmas shopping day, enhanced parental leave, along with many more benefits. You can view the full benefits package here.
     

    Are there any support networks for colleagues/employees?

    We have all the Bank-wide networks, like gender balance, working parents & carers, mental wellbeing, Unity and Reach.  See Here

     

    Plus, in Motor, A network has been created to support colleagues around the menopause.  

     

    We have the MenoChat jabber group, which is a self-help group where colleagues can join in the discussion around; symptoms, treatments (both medical and herbal), emotional support etc.  

     

    There is also a more formal MenoChat Forum that are pushing forward the menopause agenda around policy, practices, training, and communication, plus accreditation application process to become a menopause friendly organisation
     

    What external groups are you part of?

    CBMF are members of the Automotive 30% Club which is a voluntary network of businesses from the UK based automotive manufacturing, retailing and supplier industry. The purpose is around achieving a better gender balance within the automotive industry, with the aim of filling at 30% of key leadership positions with diverse women by 2030.  

     

    We support their events including outreach activities with schools, social media campaigns and their Inspiration Women in Automotive Awards, where we have had several winners in the past.  

    What is CBMF view on diversity?

    Our inclusive culture is part of CBMF’s success.  We are a dynamic but caring business, who always put ‘colleague first’, which is our mantra.

     

    We understand that we are most effective when we have a diverse workforce.  Therefore, we focus on all our under-represented groups, and work hard to ensure our recruitment processes including candidate pools and interview panels are diverse.  

     

    We ensure there is equity, not just equality when we consider our talent programmes and succession planning and have a range of internal communities for like-minded individuals to push our D&I agenda forward.

    What does career pathways look like at CBMF?

    We know our colleagues are at their best when they feel fulfilled and excited by their roles.  

     

    We develop our management team to be able to engage in meaningful development conversations, and they work closely with our Learning and Development team to access appropriate interventions.  

     

    We look for opportunity to create secondments and internal mobility and year on year we see around 30% of our colleagues moving to a new opportunity.

    Join us and further your career

    View all our open roles and apply for your next job.

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