Road with viewpoint

Information and advice

Impartial consumer guidance

If you are considering taking out vehicle finance there are a variety of websites that provide advice for consumers on responsible lending and motor finance. A selection of these websites can be accessed below.

Responsible lending

Customer signing agreementCar Finance - your impartial guide

The Finance and Leasing Association's (FLA's) guide to financing your car


Customer discussing car finance with dealerFLA Lending code

This code sets out standards of good practice for the finance industry and gives customers    more rights than those provided by law.


Customer signing van finance agreementFinancial Conduct Authority (FCA)

This body regulates the UK financial services firms and provides consumer information on a variety of related issues


Advice on debt issues

For a list of useful websites offering impartial advice to consumers on debt issues visit our Financial solutions page.


Fair wear and tear standards

Click here to find out more about our fair wear and tear standards.